Privacy Policy

We are committed to safeguarding the privacy of registered users of our website; this policy sets out how we will treat your personal data.

Our website uses cookies. By using our website and agreeing to its Terms and Conditions, you consent to our use of cookies in accordance with the terms of this policy.

What information do we collect?

We may collect, store and use the following kinds of personal data:

information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation;
information relating to any transactions carried out between you and Transguard Group LLC on or in relation to this website, including information relating to any purchases you make of our goods or services;
information that you provide to us for the purpose of registering with us;
information that you provide to us for the purpose of subscribing to our website services, this may include email notifications and/or newsletters as well as SMS notifications.

Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognize you when you visit it. This enables us to provide a seamless and convenient web browsing experience where you are not constantly having to enter in the same information or presented with information you have already seen and acknowledged.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. Blocking all cookies will, however, have a negative impact upon the usability of this website.

We classify the cookies used on our website into the following categories:

Strictly Necessary Cookies: Essential for the basic functioning of the website, such as navigation and secure access to services.

Functional Cookies: Enhance user experience by remembering preferences and providing personalized features.

Performance Cookies: Collect data on website usage to improve performance, troubleshoot issues, and optimize user experience.

Targeting Cookies: Track user behavior for targeted advertising and re-marketing purposes.

A detailed list of the cookies we use is provided below:

Strictly Necessary Cookies:

Cookie Name	Category	Host	Duration
PHPSESSID	First Party	transguardgroup.com	Session
__cf7_token	First Party	transguardgroup.com	Session
csrftoken	First Party	transguardgroup.com	Session
__Secure-3PAPISID	First Party	transguardgroup.com	Session
rc::a	Third-party	google.com	never
rc::c	Third-party	google.com	Session
wpEmojiSettingsSupports	First Party	transguardgroup.com	Session

Functional Cookies:

Cookie Name	Category	Host	Duration
advanced_cf7_db	First Party	transguardgroup.com	Persistent
wpseoSchemaGraphCache	First Party	transguardgroup.com	24 hours (1 day)
wpseoDismissedNotice	First Party	transguardgroup.com	25 hours (1 day)
li_gc	Third-party	linkedin.com	6 months
lidc	Third-party	linkedin.com	1 day

Performance Cookies:

Cookie Name	Category	Host	Duration
_ga	Third Party	google.com	2 years
_gid	Third Party	google.com	1 day
_gat	Third Party	google.com	1 minute
gtm_debug	Third Party	google.com	Session
gtm_preview	Third Party	google.com	Session
_gat_UA-*	Third Party	google.com	1 minute
hjSessionUser*	Third Party	hotjar.com	1 year
hjSession*	Third Party	hotjar.com	1 hour

Targeting Cookies:

Cookie Name	Category	Host	Duration
test_cookie	Third Party	doubleclick.net	15 minutes
_fbp	Third Party	facebook.com	90 days
bcookie	Third Party	linkedin.com	1 year
IDE	Third Party	doubleclick.net	1 year
NID	Third Party	google.com	6 months
fr	Third Party	facebook.com	90 days
datr	Third Party	facebook.com	2 years
li_fat_id	Third Party	linkedin.com	30 days
AnalyticsSyncHistory	Third Party	linkedin.com	30 days
li_giant	Third Party	linkedin.com	7 days

Using your personal data

Personal data submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal data to:

administer the website;
improve your browsing experience by personalizing the website;
enable your use of the services available on the website;
send to you goods purchased via the website, and/or supply to you services purchased via the website;
send you statements and invoices, general (non-marketing) commercial communications, and collect payments from you;
send you email notifications, which you have specifically requested;
send you marketing communications relating to our business which we think may be of interest, where you have specifically agreed to this, by email or similar technology (you can Unsubscribe us at any time if you no longer require marketing communications);
provide third parties with statistical information about our users, however this information will not be used to identify any individual user;
deal with enquiries and complaints made by, or about you relating to the website.

Where you submit personal data for publication on our website, we will publish and otherwise use that information in accordance with the permissions you grant to us. We will not, without your express consent, provide your personal data to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

to the extent that we are required to do so by law;
in connection with any legal proceedings or prospective legal proceedings;
in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data.

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

In addition, personal data that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world only if you have consented for the publication of your personal data for any specific purpose. We cannot prevent the use or misuse of such public information by others.

You expressly agree to such transfers of personal data when we have collected valid consent.

Security of your personal data

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.

We will store all the personal data you provide on our secure password and firewall protected servers. We will not store your debit/credit card information.

All electronic transactions you make to or receive from us will be encrypted using SSL technology.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

www.transguardgroup.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.transguardgroup.com cannot guarantee the security of any information that is disclosed online.

Policy amendments

The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Personal data breach notification

We take steps to protect your personal data and have a plan in place to respond to personal data incidents. While risks to data security remain, in the event of a personal data breach, we will activate our response protocol to assess and manage the situation. If a personal data breach is confirmed, we will follow strict procedures to contain, investigate, and resolve the issue, ensuring compliance with applicable data protection laws. Affected individuals will be notified promptly if the breach poses a risk to their security or reputation. For further information or to report a breach, please contact us at Privacy@transguardgroup.com.

Your rights

To exercise your rights, please submit a request to our Data Privacy Office at Privacy@transguardgroup.com. Your rights may differ depending on your relationship with us and the relevant laws. You may exercise below rights related to your Personal Data:

Right to withdraw consent
Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object to processing
Right not to be subject to a decision based solely on automated processing

Provision of such requests will be subject to:

The supply of appropriate evidence of your identity for this purpose, we will usually accept a valid identity proof. Examples – photocopy of your passport certified by a solicitor or bank, an original copy of a utility bill or any other legally accepted valid identity proof.
We may withhold such personal data to the extent permitted by law.

You may instruct us not to process your personal data for marketing purposes by clicking on Unsubscribe link in the marketing communications or by emailing to Privacy@transguardgroup.com.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at Privacy@transguardgroup.com.